Millions of dollars in SNAP benefits have been stolen recently, leaving thousands of families without the vital support they depend on to afford food. If your EBT card has been drained by scammers, there are steps you can take to address the theft and protect yourself in the future. Here’s a breakdown of what’s happening and how to respond effectively.
Recognizing the Threat
Scammers have been targeting EBT cardholders through methods such as skimming devices and phishing scams.
- Skimming devices: Thieves place skimmers over legitimate credit card readers to steal card details when you swipe your card. These devices are often hard to detect, so always inspect card readers before use.
- Phishing scams: Scammers may use robocalls or fake communications to gather personal information like your EBT PIN, allowing them to access your benefits.
It’s critical to stay vigilant whenever you use your EBT card or share related information.
SNAP Benefits
If you find your SNAP benefits have been stolen, you must act quickly. The USDA requires states to replace benefits stolen between September 30, 2024, and December 20, 2024, under the Continuing Appropriations and Extensions Act.
Here’s what you need to do:
- Locate your local SNAP office: Use the USDA’s State Directory of Resources to find your local office. The directory includes contact information and links to state SNAP websites.
- Report the theft: Contact your local SNAP office to report the stolen benefits. Some states allow online claims; check your state’s SNAP website for this option.
- File a claim promptly: You must report and file a claim within 30 calendar days of observing the theft.
Timeline
Once you’ve submitted your claim, the state has 10 calendar days to validate the claim. After approval, the stolen benefits will be replaced on your EBT card no later than the day after the claim is validated. For example, residents of Oregon can submit claims online at the Oregon Department of Human Services SNAP Replacement page.
Protecting
To avoid becoming a victim of EBT theft, take these precautionary steps:
- Inspect card readers: Check for skimming devices before swiping your card. A loose or unusual card slot could be a sign of tampering.
- Keep your PIN secure: Never share your PIN with anyone or write it down near your card.
- Be cautious with calls: Ignore robocalls or unsolicited communications requesting your EBT information.
Disaster-Related Losses
If you’ve lost SNAP benefits due to a natural disaster, your state may also allow you to file a claim for replacement food stamps. Check with your local SNAP office for specific guidance in such situations.
FAQs
What should I do if my EBT card is drained?
Report the theft to your local SNAP office and file a claim within 30 days.
How do scammers steal SNAP benefits?
They use skimming devices and phishing scams to access card details.
How long does it take to replace stolen SNAP benefits?
States must approve claims within 10 days, and benefits are replaced the next day.
Where can I report stolen benefits?
Visit the USDA State Directory to find your local SNAP office.
How can I protect my EBT card?
Inspect card readers, secure your PIN, and avoid sharing personal info.